Real published case studies

Kitchen Ware was processing more than 3,000 orders a day without a dedicated warehouse operating system, which limited visibility into inventory and slowed picking and sorting.

Working with implementation partner STG Chile, Kitchen Ware deployed a warehouse management system alongside Zebra ZT411 and ZD421 printers, DS2200 scanners, and MC3300 mobile computers, and added pick-to-light guidance for warehouse staff.

• Zebra reports Kitchen Ware reduced picking time by 50% after the deployment.

For any business running a busy warehouse or fulfillment operation, slow picking and poor inventory visibility directly translate into missed delivery windows and higher labor cost per order.

Days Dynamics can help a business evaluate whether a similar mix of rugged mobile computers, label printers, scanners, and pick-to-light or warehouse software fits its own warehouse layout and order volume, and coordinate sourcing and rollout planning.

Officeworks' consumer grade mobile devices lacked the durability and battery life needed for a retail floor, and the third party Bluetooth card readers paired with them for mobile checkout were unreliable, leading to connectivity failures and device damage.

Officeworks moved to Zebra TC52x rugged mobile computers with a built in NFC chip and the Quest Airpay payment app, consolidating scanning and card payment into one device connected to its existing point of sale system, implemented with partners Leopard Systems and Quest Payment Systems.

• Zebra describes the change as improving payment processing reliability and reducing device downtime, but the published case study does not include a specific percentage or dollar figure for that improvement. This is a qualitative result, not a measured one.

Zebra's own store count figures for Officeworks are inconsistent within the same page (more than 150 stores in one section, around 168 stores in another), so this summary does not repeat either number as fact.

Retailers weighing consumer grade versus rugged mobile hardware for point of sale and mobile checkout can use this as a real world example of the operational cost of unreliable devices, even without a hard percentage to cite.

Days Dynamics can help a retail business compare rugged versus consumer grade mobile hardware options and plan a phased device refresh without committing to unverified performance numbers.

Ingram Micro tracked its mobile computers by hand through logbooks from one central control room, which caused long waits at shift changes, devices not returned by end of shift, and a staff member needed just to manage device handoffs.

Ingram Micro installed eight Zebra Guardian Cabinets running Device Guardian Access Management software across four locations in its warehouse, automating device check in and check out alongside its existing Zebra printers, scanners, and tablets.

• Zebra reports the switch from manual logs to Guardian Cabinets cut shift handoff time by 50%.

The case study also cites facility scale figures (a roughly 40,000 square meter site, capacity for more than 30,000 pallets, a workforce that can scale up to 180 people) as background context about the site, not as results of the Zebra deployment, and this summary treats them the same way.

Any business managing a fleet of shared mobile devices across shifts can see, in concrete terms, how manual device tracking creates handoff delays and lost equipment.

Days Dynamics can help a business evaluate device management hardware and software for a shared device fleet and plan a rollout sized to its own facility.

Presidio employees were spending a growing share of their time processing information from meetings, email, and customer requests, which added administrative work and cut into time available for customers.

Starting in December 2023, Presidio rolled out Microsoft 365 Copilot to about 300 employees across marketing, engineering, IT, executive, and project management teams, supported by more than 60 internal training videos, and used Copilot Studio with Azure OpenAI Service to build custom copilots for tasks like help desk support and expense reporting.

• Microsoft reports Copilot users at Presidio saved an average of about 1,200 hours per month.
• Microsoft reports a 90% reduction in time spent on requests for proposals.
• Microsoft reports one task that used to take three days was completed in about two hours.
• Microsoft reports project managers saved an average of six hours per week.
• Microsoft reports the rollout was linked to 70 new business opportunities.
• Initial adoption was about 60% and rose to more than 90% after Presidio's training push, per Microsoft.

This shows the range of productivity gains a mid size services company reported from a company wide Copilot rollout, along with the training investment (60+ videos, dedicated rollout support) it took to get adoption from 60% to over 90%.

Days Dynamics can help a business scope a Microsoft 365 Copilot licensing plan, plan a phased rollout and training approach, and evaluate where custom Copilot Studio agents make sense.

DWF wanted to be an early, visible adopter of generative AI in legal and professional services rather than risk falling behind competitors as the technology reshaped knowledge based work.

DWF deployed Microsoft 365 Copilot to all of its people starting in early 2024, supported by Azure AI services, Microsoft Purview for governance and security, SharePoint and SharePoint Premium, Microsoft Fabric, and Windows 11 and Surface devices.

• Microsoft quotes a DWF staff member describing a task that would normally take seven days being completed in about seven hours using Copilot.
• Microsoft quotes a staff member describing a client deck that would normally take two days of research and formatting being finished in under 90 minutes.

Both figures above are individual examples quoted from named DWF staff in Microsoft's case study, not firm wide averages, and this summary presents them that way. Microsoft's case study also describes return on investment for a Copilot license in general terms (measured in minutes per week) rather than a specific number.

Professional services firms considering AI adoption can see a concrete, if anecdotal, example of task level time savings, alongside DWF's stated interest in colleague wellbeing and client service quality rather than headcount reduction.

Days Dynamics can help a professional services business plan a Copilot licensing rollout and set realistic, individually verified expectations rather than firm wide productivity promises.

Regal Rexnord's first attempt at an AI support agent, built on a different platform, could only answer about 40% of employee questions because it struggled to connect to the company's own knowledge sources.

Regal Rexnord rebuilt its agents on Microsoft Copilot Studio with Microsoft Foundry, Azure AI Search, and Azure Blob Storage, integrating with Microsoft 365 (SharePoint, Teams, Microsoft 365 Copilot) and Salesforce to serve both employees and outside customers or representatives.

• Microsoft reports Regal Rexnord now runs more than 500 agents supporting company operations.
• Microsoft reports its internal RRX GPT agent handles more than 2,000 employee inquiries per month.
• Microsoft reports a customer facing agent, RRXy, has more than 1,000 weekly users and is used by more than 500 outside representatives, with customer satisfaction ratings above 80% and often reaching 90%.
• Regal Rexnord estimates, per Microsoft, that the agents save employees about 2,400 hours a year and have produced roughly a 12% productivity improvement. Both figures are the company's own estimates, not independently measured results.

The 2,400 hours per year and 12% productivity figures are explicitly labeled as estimates in Microsoft's case study, and this summary keeps that framing rather than presenting them as confirmed measurements.

Manufacturers evaluating AI agents can see what changed when Regal Rexnord moved from a platform that could not reliably connect to its own data to one built around its existing Microsoft 365 environment.

Days Dynamics can help a business evaluate whether an AI agent platform can connect to its existing knowledge sources and systems before committing to a rollout.

Mintel was running a fragmented mix of overlapping, unmanaged productivity, security, and communication tools, which created data silos and raised concerns about data leakage and limited visibility into devices and data access.

Mintel consolidated onto Microsoft 365 E5, adding Microsoft Defender for Endpoint, Microsoft Purview, and Microsoft Intune for security and governance, alongside Teams, SharePoint, Microsoft 365 Copilot, Copilot Studio, and Microsoft Dynamics CRM.

• Microsoft's published case study describes benefits only in qualitative terms: reduced procurement costs, stronger security posture, better device visibility, and increased productivity, without citing a specific percentage or dollar figure for any of them.

No numeric outcome is available from this source. This entry is included for the licensing consolidation and security governance approach, not for a measured result.

Businesses juggling multiple unmanaged productivity and security tools can see one real example of consolidating onto a single licensing tier instead, even without a headline number attached.

Days Dynamics can help a business evaluate whether consolidating onto a higher Microsoft 365 license tier would reduce tool sprawl and simplify security management.